I Am Blogie

After introducing an air ticket booking service that’s completely online and automated, Cebu Pacific has introduced new features into their Web-based reservation system. This is one thing that I’ve long been pining for ever since I started using this airline’s Web site: the facility to not only book tickets but reserve seats as well. And now they have it.

Booking for my flight to Manila in October, I noticed that the Web site’s interface had undergone slight changes — some layout changes and minor improvements in the user interface. Then I was pleasantly surprised when I was presented with the Seat Selector screen (screen capture below).

It’s pretty neat! But, it’s a premium service — meaning, it ain’t free. After choosing my preferred seats, I noticed an extra charge of P448 on my total airfare. Oh well. Anyway, reserving seats isn’t compulsory. But at least passengers now have a choice, especially people who are particular about seating, like me.

Another change that I’ve noticed is an option to prepay for excess baggage. I find it deplorable that Cebu Pacific lowered the baggage allowance to 15kg per passenger on domestic flights, and this new online service doesn’t really alleviate the pain. However, I do appreciate it that the airline has put in place this measure that makes it less of a hassle for passengers to check in.

CebuPacificAir.com also now has a way for passengers to donate to the Worldwide Fund for Nature (WWF-Philippines). To quote: “Your donation will be used to support the WWF-Philippines climate adaptation work in Mindoro. The amount is based on the estimated carbon dioxide emission versus the actual flight distance being purchased.”

Kudos to Cebu Pacific!